Reliable Support for New or Existing Networks
Unlike most companies, ITG Networks offers a true turnkey solution. We are a 'one stop shop' to get your small and medium businesses up and running...and just as importantly, keep it that way. That's where ITG's 'Aftercare' services come into play. Just like a patient needs ongoing attention to their health, so does your network and computer system.
We have varying levels of our 'Aftercare' services that are sure to fit your needs. Whether those needs are for offsite data backup, internet monitoring, disaster recovery, firewall monitoring, computer software and hardware diagnostics, or remote desktop access...we deliver. When choosing ITG, you aren't getting a cookie cutter network. We create a system that is customized to your business. We take pride in our networks, and we want you to as well!
ITG Core Services:
- Software and hardware desktop and server support 24x7x365
- Network Design for Small and Medium Businesses
- US Based Call Center with Industry Leading Service Level Agreement (SLA)
- Network Monitoring and Security
- Data storage
- Virtualized Backup and Disaster Recovery Solutions
- Managed Phone System Solutions
- Security Camera Solutions (Live viewing via Internet, Droid, iPhone, iPad and other similiar technologies)
Benefits of Choosing ITG:
- Controls maintenance and operational costs
- Minimizes staff involvement and/or need for internal IT expenditures
- Fast resolution
- Reduces costs incurred for training, staff turnover, and keeping staff trained on new technologies and software updates
- Provide predictable costs for technology services
- Extends longevity of your network investments
ITG Service Level Agreement (SLA):
US Based, 24/7/365 Call Center Support
Complimentary 800 Number
80% of Calls Answered by Live Attendant Within 120 Seconds
70% or Greater First Call Resolution
Click Here to See a Typical "Automated Desktop Maintenance Schedule"
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For more information, please call ITG today at 1-800-831-4649
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